Offering exceptional customer service is the dream of every small. medium or large size call center. We make and receive inbound ...
Offering exceptional customer service is the dream of every small. medium or large size call center. We make and receive inbound , outbound and blended calls in the call center. Here is the list of call center technologies which are used to make work efficient, fast and easier.
- CTI(Computer Telephony Integration)
- ACD(Automatic call Distributor)
- IVR(Interactive Voice Response)
- Intelligent Call Back
- Predictive dialer software
- Power dialer Software
- Voice Blast software
- Workforce management software
- IV (Interactive Video)
- Call Recording Systems
- CRM(Customer Relationship Management)
- Universal Queuing
To get all above technologies at affordable rates visit on One stop shop :
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